Book chapter: Implementing through Knowledge Management: theory and practice.

This Dutch chapter describes an exploration of the two-way traffic between science and practice based on knowledge management literature.

Theunissen, N. C. M., Friele, R. F., & Keijsers, J. F. E. M. (2003). Implementeren door Kennismanagement: theorie en praktijk. In J. Ravensbergen & R. D. Friele & J. F. E. M. Keijsers & M. Wensing & N. Klazinga (Eds.), In zicht. Nieuwe wegen voor implementatie. Assen: van Gorcum


[from the introduction] Optimal healthcare requires a practice that constantly renews itself on the basis of new insights, new knowledge. Quality in care has everything to do with a practice that is aware of useful knowledge and actually applies this knowledge. It is therefore important to look at where useful knowledge comes from in implementation practice. What is useful knowledge and how does it spread to those involved? [. . .] This chapter describes an exploration of the two-way traffic between science and practice on the basis of knowledge management literature. This exploration results in three assumptions about the way in which the ‘healthcare professional’ uses and can make use of knowledge. To find out to what extent these assumptions are consistent with daily practice, nine people from that daily prevention and care practice were interviewed. […] Four of the interviewees can be regarded as so-called ‘knowledge-seeking professionals’, end users of the knowledge. Five people were interviewed because of their experience in passing on knowledge, the so-called ‘knowledge intermediaries’. The statements of these nine interviewees illustrate the findings from the scientific literature.


Knowledge management, Implementation, Knowledge, Knowledge infrastructure, Health care, Health Care Policy

Topic: Learning innovations
Code: N1608